Appliance repair software for WordPress
One in four appliance repairs needs a second trip for a part. PartsDue runs that whole trip: booking, the part on order, the customer kept informed, the return visit and the invoice.
Hannah Scott · 507 Willow Street · (000) 000-0000
One fridge, two visits
She picks the fridge, taps the problem and adds the model number, so your tech brings the right part.
Booking form · ZIP 78704 covered · label photo attached
One tap closes the visit. The job moves to its next step by itself.
Next step set by itself: order the defrost heater
Three options, her signature and the parts deposit, before the part is ordered.
Replace the defrost heater$169.77
Heater and door gasket$248.40
SignedHannah Scott$54.00 deposit paid
The supplier pushes the date and PartsDue emails her the new one.
To: Hannah ScottFri 9:00 AM
Your part is running lateThe defrost heater for your refrigerator now arrives Thu, Nov 12. We will call you that day to book the repair.
The part arrives, the visit is booked, the fridge is cold and the invoice is paid.
$169.77Invoice paid
2Visits, one job
$0Calls asking “where’s my part?”
Three years of software
Monthly field-service apps cost a small shop thousands over three years, and they keep your data. PartsDue is paid once and lives on your own website.
Advertised yearly-billing prices, November 2026, unchanged over three years. With updates renewed in years two and three, PartsDue is $407. Hosting, card fees and add-ons are extra with every option, and each product does different things. Full comparison
3 YEARS · SMALL SHOP
With updates in years 2 and 3$407
PAID ONCE · NO CONTRACT · EVERY USER
What owners say about monthly software
Once you subscribe it’s impossible to downgrade or cancel.
The download has jobs but there is no prices.
They keep raising the price.
Setup
Upload the plugin to your WordPress site like any other. Download right after payment.
Your business, service call fee, ZIP codes and arrival windows.
The booking page goes on your site. Jobs land on your dashboard and your techs’ phones.
Secure checkout by Stripe. Download right after payment. Full refund within 14 days.
Yes. PartsDue is a WordPress plugin, so it runs on the website you already have (WordPress 6.2 or newer, PHP 7.4 or newer). If your site is on WordPress, you install it like any plugin and the setup takes about ten minutes.
Yes. $249 for one website, or $399 for up to three. Every feature and every user is included. The first year of updates and support is included too. After that, updates are optional at $79 a year, and PartsDue keeps working if you stop.
As many as you like. There are no per-user fees. Technicians see their own day on their phone, office staff see everything.
Through Stripe, on your own Stripe account. Customers pay deposits and invoices on Stripe’s secure page and the money goes straight to you. PartsDue never stores card numbers and takes no cut.
Yes, through your own Twilio account and business number: visit booked, the reminder the day before, on my way, part delayed, parts arrived and review requests. Customer replies come back to the job. You pay Twilio directly, about a cent a text.
Yes. Mark who pays on the job, keep the dispatch, authorization and claim numbers, and PartsDue shows how many days you have left to file. The customer is invoiced only the service fee, and the Warranty claims page shows what each company owes you.
It stays in your WordPress database, on your server. You can download everything (customers, jobs, parts, every invoice line and payment) as spreadsheets at any time, and removing the plugin does not delete it.
Yes. The live demo is a real copy of PartsDue with a sample shop in it. Click around, book a repair as a customer, and close a visit as a technician. Nothing you do there is kept.